The Three Primary Roles to Craft a Knowledge Sharing Culture

The three primary roles required to craft knowledge sharing culture are thought leader / gatherer, participant, enabler. A breakdown of who does what follows:

 

ROLERESPONSIBILITIESROUTINES
“Thought Leader” &/or “Gatherer”
  • Help with knowledge sharing speed & direction &/or
  • Help make gatherings happen where knowledge can be shared.

Meet with Enabler when appropriate to agree on agenda plans and 'after' actions.

Gatherer's primary question to ask Enabler: How can I help?

“Participant”
  • Share knowledge quickly.
  • Feedback until knowledge outputs are used & useful.

Share often.

Practice giving usable feedback.

Participant's primary question to ask Enabler: Where would you like what I have to share?

“Enabler”
  • Create homes for knowledge to gather.
  • Host & harvest knowledge creating conversations.
  • Craft bodies of knowledge on behalf of participants.
  • Remove as many obstacles to 'usable & useful' knowledge as possible.

Meet with key Sponsors & Thought Leaders as often as practical.

Enabler's primary question to ask Sponsors / Thought Leaders:

How often can we chat?

 

Other important roles required to craft knowledge sharing culture follow:

 

ROLERESPONSIBILITIESROUTINES
“Sponsor”
  • Help with funding. Input on goals, boundaries & time frames.
  • Lessening obstacles.

Meet with Enabler as often as practical.

Sponsor's primary question to ask Enabler: How can I help?

“Helper”
  • Help the Enabler any way they feel they can.

E.g. 'Knowledge Sharing Helper'. Meet with Enabler as often as practical.

Helper's primary question to ask Enabler: How can I help?